[Tracking]

Tracking Number: INCLUDED ON ALL ORDERS!

Processing time typically is between 7 - 13 days from payment received date. Delay may happen in busy, holiday seasons or weather-related interruptions.

Sometimes there may be delay in updating the tracking number, we thank you for your patience.

[Shipping options]

FREE SHIPPING for larger orders - please check shopping cart. Eligible amount differs by country. Shopping cart will automatically update to free if reaching the eligible amount.

-    Regular air mail by Japan Post
-    EMS or Designated courier

Surcharge may apply on bulkier and heavier items, we would communicate with you at time of order.

For other options with tracking, please contact us and we will try our best to accommodate.

[Communication]

We do not respond to any demand, request, or communication that we deem are unreasonable, abusive, misleading, or incomprehensible.

[Force Majeure]

Although logistics issue has now subsided, unexpected supply chain disruption could occur from time to time. As logistic options may change rapidly, we reserve the right to cancel any order.  We will communicate promptly if such unfortunate situation occurs.

[Tax and duties]

Buyer is responsible for all tax, tariffs, duty, and related charges.
Appropriate packaging will be used for each shipment - for example, bubble envelope for CD and DVD, vinyl box for vinyl, bubble wrap for box set, etc.

{Condition Grading]

The item condition is based on our inspection and judgment, and it is highly subjective. Buyer beware. Aging, wear, and damages are more common for older releases more than 10 years from release date.