The Gazette - Beautiful Deformity (1st Press) - Japan Visual Kei Album
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- Type Music CD
- Barcode UPC: 4988009086569
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Item details
Item condition
USED, NOT Brand New
CD+DVD - Very Good
Insert - Very Good
Case - Very Good
OBI - N/A
Extras / Gifts - Very Good
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I was really looking forward to receiving The Gazette – Beautiful Deformity (1st Press), but unfortunately the package was never delivered.
It was returned to Japan because the required electronic customs data was not submitted correctly by the postal operator on the sender’s side. As a result, the shipment never entered the distribution system in Bulgaria.
The communication with Ongaku Express has been polite and responsive, and I hope they are arranging a new shipment. I’m mentioning this issue only so that other international customers are aware and to ensure that future packages include the proper customs pre-advice information.
I still look forward to receiving the album once it is sent again.
This is regrettable and we are still trying to resolve the issue. However we must note that the filing of electronic customs data was most defnitely not an issue, in which JapanPost confirmed to us. Rather this is likely a country specific issue towards Bulgaria. We are guessing there is a different issue with the Bulgarian customs, but they did not provide any explanation what were the issue and leaving all parties still guessing what actually went wrong. Due to ongoing investigation to understand the issue, this is causing further delay (lack of details from Bulgarian authorities truly did not help and we fear there may be another return if we resend without careful consideration). Item was redelivered later in January.